{"id":48,"date":"2024-07-24T08:59:51","date_gmt":"2024-07-24T08:59:51","guid":{"rendered":"https:\/\/azamedia.com\/kb\/?post_type=docs&p=48"},"modified":"2026-09-15T20:25:25","modified_gmt":"2026-09-15T20:25:25","password":"","slug":"dar-de-baja-un-producto-o-servicio","status":"publish","type":"docs","link":"https:\/\/azamedia.com\/kb\/docs\/dar-de-baja-un-producto-o-servicio\/","title":{"rendered":"C\u00f3mo dar de baja un producto o servicio"},"content":{"rendered":"\n

La cancelaci\u00f3n de un producto o servicio debe solicitarse desde el \u00c1rea de Clientes de AZAMedia<\/strong>.<\/p>\n\n\n\n

Solicitar la baja<\/h2>\n\n\n\n
    \n
  1. Accede a Servicios > Mis servicios<\/strong>.

    \"Listado<\/li>\n\n\n\n
  2. Localiza el producto o servicio que quieres cancelar, abre el men\u00fa de opciones y pulsa Ver detalles<\/strong>.

    \"Acceso<\/li>\n\n\n\n
  3. Pulsa Solicitar cancelaci\u00f3n<\/strong>.

    \"Opci\u00f3n<\/li>\n\n\n\n
  4. Indica brevemente el motivo de la cancelaci\u00f3n y selecciona el tipo de baja.<\/li>\n<\/ol>\n\n\n\n

    Tipos de cancelaci\u00f3n<\/h2>\n\n\n\n

    Cancelaci\u00f3n inmediata:<\/strong> el servicio se dar\u00e1 de baja sin esperar a que termine el periodo contratado. Si el servicio contiene datos \u2014por ejemplo, una web, buzones de correo, bases de datos o copias\u2014 estos pueden eliminarse como consecuencia de la baja.<\/p>\n\n\n\n

    Cancelaci\u00f3n al final del periodo:<\/strong> el servicio continuar\u00e1 activo hasta la fecha final del periodo ya contratado y despu\u00e9s se proceder\u00e1 a su baja.<\/p>\n\n\n\n

    Antes de solicitar una cancelaci\u00f3n inmediata<\/h2>\n\n\n\n

    Comprueba que has descargado o conservado cualquier informaci\u00f3n que necesites. Una vez eliminado el servicio, la recuperaci\u00f3n de datos puede no ser posible.<\/p>\n\n\n\n

    La solicitud quedar\u00e1 registrada en el sistema para su tramitaci\u00f3n por AZAMedia.<\/p>\n","protected":false},"excerpt":{"rendered":"

    C\u00f3mo solicitar la cancelaci\u00f3n de un producto o servicio desde el \u00c1rea de Clientes de AZAMedia y qu\u00e9 diferencia hay entre una baja inmediata y una baja al final del periodo contratado.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[6],"doc_tag":[],"class_list":["post-48","docs","type-docs","status-publish","hentry","doc_category-area-de-clientes"],"year_month":"2026-10","word_count":178,"total_views":"1155","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"rellenar_ar9n7pta","author_url":"https:\/\/azamedia.com\/kb\/author\/rellenar_ar9n7pta\/"},"doc_category_info":[{"term_name":"\u00c1rea de clientes","term_url":"https:\/\/azamedia.com\/kb\/docs-category\/area-de-clientes\/"}],"doc_tag_info":[],"yoast_head":"\nC\u00f3mo dar de baja un producto o servicio - Base de conocimientos - AZAMedia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/azamedia.com\/kb\/docs\/dar-de-baja-un-producto-o-servicio\/\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minuto\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/dar-de-baja-un-producto-o-servicio\\\/\",\"url\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/dar-de-baja-un-producto-o-servicio\\\/\",\"name\":\"C\u00f3mo dar de baja un producto o servicio - 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