{"id":153,"date":"2024-07-25T08:20:24","date_gmt":"2024-07-25T08:20:24","guid":{"rendered":"https:\/\/azamedia.com\/kb\/?post_type=docs&#038;p=153"},"modified":"2026-09-23T11:38:12","modified_gmt":"2026-09-23T11:38:12","password":"","slug":"errores-de-outlook-0800xccc8d-y-0800xccc8b","status":"publish","type":"docs","link":"https:\/\/azamedia.com\/kb\/docs\/errores-de-outlook-0800xccc8d-y-0800xccc8b\/","title":{"rendered":"Errores 0x800CCC8D y 0x800CCC8B en Outlook"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Si Outlook muestra los errores <strong>0x800CCC8D<\/strong> o <strong>0x800CCC8B<\/strong>, revise primero la configuraci\u00f3n de la cuenta y la comunicaci\u00f3n con los servidores de correo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La versi\u00f3n anterior de esta gu\u00eda indicaba utilizar POP3 por el puerto 110 y SMTP por el puerto 25 sin cifrado. <strong>No recomendamos esa configuraci\u00f3n para el uso habitual.<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Configuraci\u00f3n habitual en AZAMedia<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para una cuenta configurada mediante IMAP utilice normalmente:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>IMAP:<\/strong> puerto <code>993<\/code>, SSL\/TLS.<\/li>\n\n\n\n<li><strong>SMTP:<\/strong> puerto <code>587<\/code>, STARTTLS.<\/li>\n\n\n\n<li><strong>Usuario:<\/strong> direcci\u00f3n de correo completa.<\/li>\n\n\n\n<li><strong>SMTP:<\/strong> autenticaci\u00f3n activada.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">El puerto SMTP <code>465<\/code> con SSL\/TLS puede utilizarse cuando corresponda a la configuraci\u00f3n del servicio.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si necesita utilizar POP3, consulte los par\u00e1metros actuales en <a href=\"https:\/\/azamedia.com\/kb\/docs\/configuracion-pop-smtp\/\">Configuraci\u00f3n de correo: IMAP, POP3 y SMTP<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Qu\u00e9 comprobar<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Confirme que el equipo tiene conexi\u00f3n a Internet.<\/li>\n\n\n\n<li>Compruebe que puede entrar en <a href=\"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/\">Webmail<\/a>.<\/li>\n\n\n\n<li>Revise el nombre de los servidores entrante y saliente.<\/li>\n\n\n\n<li>Compruebe puertos, tipo de cifrado y autenticaci\u00f3n SMTP.<\/li>\n\n\n\n<li>Si utiliza antivirus, firewall, VPN o proxy, compruebe que no est\u00e9 interfiriendo en la conexi\u00f3n.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">Si Webmail funciona pero Outlook contin\u00faa mostrando el error, abra un ticket con el mensaje completo y una captura de la configuraci\u00f3n de la cuenta. No env\u00ede la contrase\u00f1a.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Comprobaciones de conexi\u00f3n y configuraci\u00f3n de correo cuando Outlook muestra los errores 0x800CCC8D o 0x800CCC8B.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[16,15],"doc_tag":[],"class_list":["post-153","docs","type-docs","status-publish","hentry","doc_category-codigos-de-error","doc_category-correo"],"year_month":"2026-10","word_count":207,"total_views":"878","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"rellenar_ar9n7pta","author_url":"https:\/\/azamedia.com\/kb\/author\/rellenar_ar9n7pta\/"},"doc_category_info":[{"term_name":"C\u00f3digos de Error","term_url":"https:\/\/azamedia.com\/kb\/docs-category\/codigos-de-error\/"},{"term_name":"Correo","term_url":"https:\/\/azamedia.com\/kb\/docs-category\/correo\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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