{"id":137,"date":"2024-07-25T08:08:17","date_gmt":"2024-07-25T08:08:17","guid":{"rendered":"https:\/\/azamedia.com\/kb\/?post_type=docs&#038;p=137"},"modified":"2026-09-15T21:54:44","modified_gmt":"2026-09-15T21:54:44","password":"","slug":"como-accedo-al-webmail","status":"publish","type":"docs","link":"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/","title":{"rendered":"C\u00f3mo acceder al Webmail"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Puede consultar su correo desde cualquier navegador, sin configurar Outlook, Thunderbird u otro programa.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Acceso al Webmail<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Abra <code>https:\/\/webmail.tudominio.com<\/code>. Por ejemplo, para <code>ejemplo.com<\/code> la direcci\u00f3n habitual ser\u00e1 <code>https:\/\/webmail.ejemplo.com<\/code>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Inicie sesi\u00f3n con la direcci\u00f3n de correo completa, por ejemplo <code>usuario@ejemplo.com<\/code>, y la contrase\u00f1a del buz\u00f3n. No use solo la parte situada antes de <code>@<\/code>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Webmail sirve tambi\u00e9n para comprobar si un problema est\u00e1 en el buz\u00f3n o en el programa de correo. Si puede entrar en Webmail con normalidad, revise la configuraci\u00f3n de Outlook, Thunderbird o del dispositivo donde falle la cuenta. La configuraci\u00f3n general de los servidores est\u00e1 en <a href=\"https:\/\/azamedia.com\/kb\/docs\/configuracion-pop-smtp\/\">Configuraci\u00f3n de correo: IMAP, POP3 y SMTP<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Si no puede entrar<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Compruebe primero la direcci\u00f3n de Webmail, el usuario y la contrase\u00f1a. Si la contrase\u00f1a se ha cambiado recientemente, recuerde actualizarla tambi\u00e9n en los dispositivos donde tenga configurada la cuenta.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si Webmail ni siquiera carga, pruebe desde otra conexi\u00f3n. Una prueba sencilla consiste en desactivar el Wi-Fi del m\u00f3vil y acceder mediante datos m\u00f3viles. Si as\u00ed funciona, anote la IP p\u00fablica de la conexi\u00f3n que falla en <a href=\"https:\/\/azamedia.com\/ip\">azamedia.com\/ip<\/a> y facil\u00edtela a soporte. Conviene probar tambi\u00e9n sin VPN o proxy, si utiliza alguno.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No acepte avisos de certificado sin comprobar antes que est\u00e1 entrando en la direcci\u00f3n correcta.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Espacio del buz\u00f3n<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Los mensajes y las carpetas almacenados en el servidor ocupan cuota. Esto incluye, entre otras, Enviados y Papelera. Si el buz\u00f3n llega a su l\u00edmite puede dejar de recibir correo hasta que libere espacio o se ampl\u00ede la cuota.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Si necesita soporte<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Indique la cuenta afectada, el error que aparece y si el acceso funciona desde otra conexi\u00f3n. Si el problema parece depender de la red, a\u00f1ada tambi\u00e9n la IP que muestra <a href=\"https:\/\/azamedia.com\/ip\">azamedia.com\/ip<\/a>. Una captura del error suele ser suficiente para completar la informaci\u00f3n.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">No env\u00ede la contrase\u00f1a del buz\u00f3n ni la incluya en una captura.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>C\u00f3mo entrar en el Webmail de una cuenta de AZAMedia y qu\u00e9 comprobar si la p\u00e1gina no carga o las credenciales no funcionan.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[17,15],"doc_tag":[],"class_list":["post-137","docs","type-docs","status-publish","hentry","doc_category-manuales-sobre-correo-electronico","doc_category-correo"],"year_month":"2026-09","word_count":350,"total_views":"1092","reactions":{"happy":"0","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"rellenar_ar9n7pta","author_url":"https:\/\/azamedia.com\/kb\/author\/rellenar_ar9n7pta\/"},"doc_category_info":[{"term_name":"Configuraci\u00f3n de correo","term_url":"https:\/\/azamedia.com\/kb\/docs-category\/manuales-sobre-correo-electronico\/"},{"term_name":"Correo","term_url":"https:\/\/azamedia.com\/kb\/docs-category\/correo\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>C\u00f3mo acceder al Webmail - Base de conocimientos - AZAMedia<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"2 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/como-accedo-al-webmail\\\/\",\"url\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/como-accedo-al-webmail\\\/\",\"name\":\"C\u00f3mo acceder al Webmail - Base de conocimientos - AZAMedia\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/#website\"},\"datePublished\":\"2024-07-25T08:08:17+00:00\",\"dateModified\":\"2026-09-15T21:54:44+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/como-accedo-al-webmail\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/como-accedo-al-webmail\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/como-accedo-al-webmail\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Base de Conocimientos\",\"item\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/docs\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"C\u00f3mo acceder al Webmail\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/#website\",\"url\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/\",\"name\":\"Base de conocimientos - AZAMedia\",\"description\":\"\",\"publisher\":{\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/#organization\",\"name\":\"Base de conocimientos - AZAMedia\",\"url\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/logo.png\",\"contentUrl\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/wp-content\\\/uploads\\\/2024\\\/07\\\/logo.png\",\"width\":292,\"height\":45,\"caption\":\"Base de conocimientos - AZAMedia\"},\"image\":{\"@id\":\"https:\\\/\\\/azamedia.com\\\/kb\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"C\u00f3mo acceder al Webmail - Base de conocimientos - AZAMedia","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/","twitter_misc":{"Tiempo de lectura":"2 minutos"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/","url":"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/","name":"C\u00f3mo acceder al Webmail - Base de conocimientos - AZAMedia","isPartOf":{"@id":"https:\/\/azamedia.com\/kb\/#website"},"datePublished":"2024-07-25T08:08:17+00:00","dateModified":"2026-09-15T21:54:44+00:00","breadcrumb":{"@id":"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/#breadcrumb"},"inLanguage":"es","potentialAction":[{"@type":"ReadAction","target":["https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/azamedia.com\/kb\/docs\/como-accedo-al-webmail\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Portada","item":"https:\/\/azamedia.com\/kb\/"},{"@type":"ListItem","position":2,"name":"Base de Conocimientos","item":"https:\/\/azamedia.com\/kb\/docs\/"},{"@type":"ListItem","position":3,"name":"C\u00f3mo acceder al Webmail"}]},{"@type":"WebSite","@id":"https:\/\/azamedia.com\/kb\/#website","url":"https:\/\/azamedia.com\/kb\/","name":"Base de conocimientos - AZAMedia","description":"","publisher":{"@id":"https:\/\/azamedia.com\/kb\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/azamedia.com\/kb\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"es"},{"@type":"Organization","@id":"https:\/\/azamedia.com\/kb\/#organization","name":"Base de conocimientos - AZAMedia","url":"https:\/\/azamedia.com\/kb\/","logo":{"@type":"ImageObject","inLanguage":"es","@id":"https:\/\/azamedia.com\/kb\/#\/schema\/logo\/image\/","url":"https:\/\/azamedia.com\/kb\/wp-content\/uploads\/2024\/07\/logo.png","contentUrl":"https:\/\/azamedia.com\/kb\/wp-content\/uploads\/2024\/07\/logo.png","width":292,"height":45,"caption":"Base de conocimientos - AZAMedia"},"image":{"@id":"https:\/\/azamedia.com\/kb\/#\/schema\/logo\/image\/"}}]}},"knowledge_base_info":[],"knowledge_base_slug":[],"_links":{"self":[{"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/docs\/137","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/comments?post=137"}],"version-history":[{"count":3,"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/docs\/137\/revisions"}],"predecessor-version":[{"id":988,"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/docs\/137\/revisions\/988"}],"wp:attachment":[{"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/media?parent=137"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/doc_category?post=137"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/azamedia.com\/kb\/wp-json\/wp\/v2\/doc_tag?post=137"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}