{"id":121,"date":"2024-07-25T07:54:04","date_gmt":"2024-07-25T07:54:04","guid":{"rendered":"https:\/\/azamedia.com\/kb\/?post_type=docs&#038;p=121"},"modified":"2026-09-29T20:43:20","modified_gmt":"2026-09-29T20:43:20","password":"","slug":"por-que-recibo-un-mensaje-de-bitninja-cuando-intento-acceder-a-mi-sitio-web","status":"publish","type":"docs","link":"https:\/\/azamedia.com\/kb\/docs\/por-que-recibo-un-mensaje-de-bitninja-cuando-intento-acceder-a-mi-sitio-web\/","title":{"rendered":"Qu\u00e9 hacer si aparece un aviso de BitNinja al acceder a una web"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Este art\u00edculo se aplica a servicios en los que aparezca una pantalla o verificaci\u00f3n de <strong>BitNinja<\/strong> al acceder a una web.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">BitNinja es una plataforma de seguridad que puede identificar una direcci\u00f3n IP como sospechosa cuando detecta, por ejemplo, intentos repetidos de autenticaci\u00f3n o peticiones an\u00f3malas. En ese caso puede mostrar una comprobaci\u00f3n antes de permitir el acceso.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Si aparece una verificaci\u00f3n o CAPTCHA<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Complete la comprobaci\u00f3n que muestra BitNinja. Si la IP estaba temporalmente en una lista de supervisi\u00f3n, superar la verificaci\u00f3n puede permitir de nuevo el acceso.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si la comprobaci\u00f3n no se completa o contin\u00faa sin poder acceder, pruebe la web desde otra conexi\u00f3n, por ejemplo utilizando los datos m\u00f3viles del tel\u00e9fono. Si funciona desde otra conexi\u00f3n, el problema puede estar relacionado con la IP p\u00fablica de la conexi\u00f3n original.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Averig\u00fce su IP p\u00fablica<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Puede consultar la IP desde la que est\u00e1 conectado en:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong><a href=\"https:\/\/azamedia.com\/ip\">consultar su direcci\u00f3n IP p\u00fablica<\/a><\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si necesita que lo revisemos, abra un ticket e indique:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>el dominio al que intenta acceder;<\/li>\n\n\n\n<li>su IP p\u00fablica;<\/li>\n\n\n\n<li>la fecha y hora aproximadas del problema;<\/li>\n\n\n\n<li>una captura del aviso que aparece;<\/li>\n\n\n\n<li>si desde otra conexi\u00f3n puede acceder correctamente.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No env\u00ede contrase\u00f1as en el ticket.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Si el aviso es de Imunify360<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Algunos servicios utilizan <strong>Imunify360<\/strong> en lugar de BitNinja. Si la pantalla o el bloqueo corresponde a Imunify360, consulte la gu\u00eda <a href=\"https:\/\/azamedia.com\/kb\/docs\/que-hacer-si-imunify360-bloquea-mi-ip\/\">Qu\u00e9 hacer si Imunify360 bloquea mi IP<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Qu\u00e9 significa un aviso o CAPTCHA de BitNinja, c\u00f3mo comprobar la IP p\u00fablica afectada y qu\u00e9 datos facilitar a soporte.<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"footnotes":""},"doc_category":[11],"doc_tag":[],"class_list":["post-121","docs","type-docs","status-publish","hentry","doc_category-hosting-servicios"],"year_month":"2026-10","word_count":256,"total_views":"1362","reactions":{"happy":"1","normal":"0","sad":"0"},"author_info":{"name":"admin","author_nicename":"rellenar_ar9n7pta","author_url":"https:\/\/azamedia.com\/kb\/author\/rellenar_ar9n7pta\/"},"doc_category_info":[{"term_name":"Hosting","term_url":"https:\/\/azamedia.com\/kb\/docs-category\/hosting-servicios\/"}],"doc_tag_info":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - 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